In order to use the service you have to be registered as a customer so that you are covered by our insurance policy.
We also need to see some identification. You will be asked to produce a document showing both your name and address. Suitable documents are:
- Bank statement
- Driving licence
- Utility bill
- Printed prescription
Unfortunately we cannot accept the following items as proof of name and address:
- Bus pass
- Credit card
- Blue badge
Yearly membership is £18.
In additional to this, there will be a £3 fee for each visit.
If you are only intending to use our services once or twice a year, you don’t need to pay the annual charge. You just pay £5 for the first 4 hours of each visit, after which the charge will be increased to £8. If you go over the paid time you should pay the additional £3 on your return.
Long term hire charges are as follows:
Wheelchair hire will be charged at £5 per day with a £20 deposit.
Scooter hire will be charged at £10 per day with a £150 deposit.
Once we have completed the registration form we will help you to choose the equipment most suited to your needs and make sure that you are happy and comfortable using it. There is a small training area outside the office.
The whole procedure usually takes 15 minutes or less and then you are free to access the town centre as you wish. After the first visit collecting a piece of equipment should take only a couple of minutes, especially if you remember to pre-book.