How do I join?

In order to use the service you have to be registered as a customer so that you are covered by our insurance policy.

We also need to see some identification. You will be asked to produce a document showing both your name and address. Suitable documents are:

  • Bank statement
  • Driving licence
  • Utility bill
  • Printed prescription

Unfortunately we cannot accept the following items as proof of name and address:

  • Bus pass
  • Credit card
  • Passport
  • Blue badge

Yearly membership is £18.

In additional to this, there will be a £3 fee for each visit.

If you are only intending to use our services once or twice a year, you don’t need to pay the annual charge. You just pay £5 for the first 4 hours of each visit, after which the charge will be increased to £8. If you go over the paid time you should pay the additional £3 on your return.

Long term hire charges are as follows:

Wheelchair hire will be charged at £5 per day with a £20 deposit.

Scooter hire will be charged at £10 per day with a £150 deposit.

Once we have completed the registration form we will help you to choose the equipment most suited to your needs and make sure that you are happy and comfortable using it. There is a small training area outside the office.

The whole procedure usually takes 15 minutes or less and then you are free to access the town centre as you wish. After the first visit collecting a piece of equipment should take only a couple of minutes, especially if you remember to pre-book.

 

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4 thoughts on “How do I join?”

  1. james boyle said:

    do you need current driving licence for power scooters

  2. I have recently had a total hysterectomy and am pretty mobility impaired. I am coming to Uxbridge on the 22nd Dec and will be shopping from 23rd, will I be able to hire a scooter for the week please? Do I have to register in person etc?

    • Hi Helen
      In order to use the service you have to be registered as a customer so that you are covered by our insurance policy. There is an annual registration fee of £18, which will contribute towards our insurance costs. You will need to bring identification which shows your home address.
      Once you’ve registered you can use our holiday hire scheme if you want to take a scooter away with you. The charge for the holiday hire scooter service is £50 per week or part of with an additional deposit of £150 which will be returned when the scooter is returned in a good clean condition. The holiday hire scooters are smaller than our other scooters so there is a weight limit of 18 stone.
      You can find more information about all this on our website under ‘How do I join’ and ‘Holiday Hire’.
      Please feel free to call the office on 01895271510 between 9:30 and 4:00 if you’d like to discuss this further.

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